HOW conference 2010, day 1

how conference 2010 backdrop
[photo: ©larsonmirek on flickr]

from one conference to another, we jumped right into the HOW conference on monday morning. my conference buddy, beth goldfarb, and i had matching agendas for today, so we got our breakfasts and jumped in.

design and social responsibility

david berman gave a really inspiring presentation on how design can change the world if we start asking what can we do with design, where will we have the greatest impact? he showed several examples of design solutions to seemingly non-design problems where a strategic system + clear information becomes a network for people in need and changes lives. examples: mpedigree.org, innocentive.com and kiva.org. if we had the innovation that created facebook dedicated to good causes, we could change the world. indeed! berman also talked about some of the failures of bad design and how it’s altered the course of history: the palm beach ballot fiasco, how traffic lights could be redesigned for the color blind and how colalife.org is using the space between soda bottles to ship essentials to third world countries. i have seen this theme since the beginning of my involvement in aiga, and am glad to see people are still talking about it, because the movement toward better practices has been a slow one. we helped create consumerism, so we can help move away from it. berman challenged the audience to dedicate 5 hours of their work week to design for worthwhile causes. hopefully those who were moved by this will find a way to make it happen.

a perfect marriage: great design and killer copy

the most effective design i see appeals to me because of how the design and copy interact cleverly, so i was sold on attending this presentation by erin anderson of braintraffic.com. she opened with a common scenario we’ve seen too often: where design of a site and content for it have been developed separately and then pieced together as 11th hour content, which is always less effective than a site that has been developed with design & content hand in hand. web users read 20-28% of the words presented on a web page. don’t fight this fact, plan for it. think about your target audience, their lifestyles and how they interact with information. prioritize content by what you want users to do when they visit, and don’t bury these items with less relevant content. plan content so users see themselves in it. don’t forget about mobile users, low visibility & literacy users, and international users, who may be using a different interface, or may not be able to read the content you’re presenting. in short, for the best outcome, involve your writer early, have them come to all the meetings, involve them in brand objectives and create an editorial style guide so all future content stays on message and within style guidelines. plan an editorial calendar for refreshed content at regular intervals, and do periodic content audits to make sure everything on the site is still relevant. she also gave a run down of best practices writing tips to keep in mind when creating your own content.

how to sell your ideas to bosses, clients, and other decision makers

sam harrisson at the how design conference
[photo: ©larsonmirek on flickr]

sam harrison presented how to sell ideas, kicking it off with a funny selection of negative client feedback. often our reaction is to think ‘they just don’t get it’ but this is a dangerous victim mentality. i liked how harrison isolated every aspect of a selling situation and gave examples of best cases and how plan for them. involve clients from the beginning so they are invested in the concept long before the final pitch. know your buyers and how close to buying they are in the spectrum between awareness and action. ask open-ended, simple, and follow up questions, and always add what else should i have asked you? and listen to what might be the most important thing they tell you. every presentation is a performance. they have certain expectations of you, and it’s on you to rise to them. be the best possible version of yourself when you present. get to know the room, practice your delivery, ask for a stress-free time in your client’s schedule, and don’t distract them with hand-outs. then harrison gave his 5 secrets for putting together a good presentation: have 1 theme, open with a strong start using a story, question, fact or quote, use simple language with memorable quotes peppered in, be visual with your words, and add drama using a prop or visual demonstration that makes your point. go in passionately and the client will pick it up. give your ideas the energy they deserve!

make stuff

mike perry presented on his extensive work outside the strictly commercial, showing illustrations, collaborations, zines and sculptures. his approach to work has turned more into taking commercial work in order to fund an art career where he can explore his own themes and ideas. his work is hard to describe, but take a spin through his site and watch some of the video tours and you’ll get the idea.

folded inspiration

kit hinrichs and trish witkowski showed folding techniques from the conventional to the totally awesome, presented by sappi paper. hinrichs showed a selection of his own work, and then witkowski talked about how she got interested in folding, which led her to get a ph.d on the subject. she also presented all kinds of complicated folds—all with the kind suggestion to please talk to your printer and binder through the entire process to insure success. these were really awesome ideas in the area of paper technology, and the presentation came with a book full of diagrams and samples. total paper fetish love!

since this was the only night without a party scheduled, i took it off & went home after dinner. saving my energy for the next 2 days!

[continue with day 2 of the HOW conference here]

creative freelancer conference 2010, day 2

breakfast roundtables at the creative freelancer conference 2010 in denver, colorado
[photo: dyana valentine]

[recap day 1 of the creative freelancer conference here]

the 2nd day of the 2010 creative freelancer conference was a whirlwind of activity. i was dead-set on getting to peleg top’s roundtable breakfast for my peleg pep talk on client relationships, which i have been needing for months now!

how to make clients love you

peleg top is an outstanding business coach for creatives. i’ve taken a few of his workshops before, and always leave feeling empowered by his advice and perspective on approach to client relationships. in this breakfast he started by asking us to think about who we are ideal clients for and why we give loyal repeat business to our favorite companies. we settled on the fact that ultimately it’s how our favorite service providers make us feel after working with them or buying from them, we sell experience as much as we sell our actual services. if you can give clients a service that make them feel relief, confidence and empowerment, they will become loyal patrons of your services.

we looked at apple as an example, since we are all loyal patrons, and agreed on things that make us feel good about buying their products. they serve us well, because we are their target market, they think about our lifestyles and design for solving our problems. they deliver quality, and it’s not cheap, but we pay for it because we know it’s a better product that improves our quality of life. research your clients and their lifestyles, ask them what they need in their professional lives, involve yourself in their industries so you can understand how to solve their problems and help improve their experiences.

it’s your money, so take it personally

galia gichon gave a great talk on getting organized and proactive about your business finances. i am typically pretty organized, but she had some great advice that reminded me of some areas where i could improve. overall, i liked her style of advice, which was to stop avoiding it, stop thinking you can’t do anything just because you don’t have all the money you want right now. start small, organize, analyze your own finances, consolidate loans and investments, and plan one day a week where you check in and make adjustments. ask yourself where you’d like to be in 3 months, a nice, short window to work with, and give yourself a dollar-oriented goal. finally, connect with what you’re good at, and give yourself a positive affirmation about your money habits to feel good about.

freelancer’s legal basics: contracts & copyrights

jean perwin‘s presentation on contracts & copyright was a good kick in the pants for anyone who isn’t using a contract and isn’t charging for the true value of usage rights to their work. i still hear of so many designers who shy away from legal agreements, but her main point was: it’s just business. always use a contract, never assume your client understands your business agreement. it’s okay to over-communicate to prevent misunderstandings, be very clear about what service you are providing, what you are selling, and what you are not selling. she went through a solid list of what should appear in a contract, as well as the 5 levels of usage rights: reproduction, derivative work, display rights, distribution rights, and performance rights. every right you release has individual value and should have a price: charge accordingly. perwin was extremely knowledgeable about the design industry and copyright law, i loved her presentation.

the art and science of pricing a project

i read shel perkinstalent is not enough a few years back and found it to be a great resource on the business side of running a design practice. for his presentation, he went through all the factors that go into figuring out your options as an independent creative professional, how to calculate your overhead and operating costs, and how those figures affect the pricing you work out for each project you bid on. according to perkins, the process is mostly science, with a bit of art thrown in at the end. he also went through a must-have list of items that should appear in a proposal, along with some optional add-ins, and how to best present them. the advice i liked best was about writing your cover letter last, when you have worked out the entire scope of the project and are excited to get to work.

your internet marketing toolkit: find and use tools that are right for you

aliza sherman is a veteran social media marketing specialist, and gave a presentation on how to find the tools that work best for your online social networking style. your main objective is to build your brand and increase your reach with your market, so choose networks where your clients hang out, that have an interface you like working with. be clear about what you offer, provide strategic contact points regularly, so the people who want to work with you can find you. pick one of each in the social toolkit triad and them out: a social portfolio, a social network, and a blog or microblog, and post in them at regular intervals you know you can maintain. then, just keep being yourself!

success profile, cause farm creative

beth goldfarb of cause farm creative
[photo: dyana valentine]

between sessions, the creative freelancer conference staff had picks of creative business success stories they wanted to share with the group. they asked my colleague & conference travel buddy, beth goldfarb, to share her new business launch of cause farm creative with the conference, as well as tell a little bit about how she came to this decision after working with her business mentor, peleg top. i’m really proud of her and think her new brand looks fantastic.

prioritizing, deciding and doing: your hands-on guide to making the best decisions

samantha bennett gave a really enjoyable presentation about how to help yourself decide what to do, lest you fall into the perils of procrastination. i really liked her system, because it’s a balance of being proactive, but also asking yourself what you really want to do, as opposed to just throwing a daunting list of things at yourself and then scolding yourself when you don’t do it all, or getting bogged down with shadow goals that aren’t actual priorities. she showed us how to make lists of everything we need to do, prioritize them based on how we’ll feel when they’re done, decide what’s important, and then get to work. one of my favorite tips from her talk was about taking 15 minutes every day before checking email to write about personal values, motivations & reasons for why we do what we do. it’s a great way to center your mind and stay focused on what matters.

wind up

this year’s conference was at a really great time for me. i was starting to open up a lot of questions about myself and how i run my business, which can be a lonely and confusing place without guidance. i held off any major decisions, and i’m so glad i let all these fantastic people in and all the helpful things they had to share. i’m leaving it feeling happy, empowered and renewed. it was also fantastic to see the physical manifestation of so many friends i made last year [we keep in touch online, but face time rocks]. with them as my main CFC network, i met a lot of new smiling faces too. i’m looking forward to getting to know all of you better in our social networks, and checking in again next year! thank you, marketing mentor and HOW for another great year!

creative freelancer conference 2010, day 1


ode to the entrepreneur, samantha bennett

it’s finally here, the creative freelancer conference for 2010! i got into denver yesterday all ready to take on the double header [CFC is closely followed by the how design conference]. the conference kicked off today at 2pm, here’s my run-down of the day’s events:

you are a business!

the opening keynote was given by ilise benun of marketing mentor: you are a business! she gave a humorous recap of how she got to be in business for herself, and talked about the various descriptions we give ourselves, as well as the different stages of success we feel we have to enjoy before we truly take our businesses seriously. these examples started off appealing to our less-business-minded sides, the ones who sometimes deny ourselves the titles we deserve, but she progressed toward some more empowering ideas many of us could identify with. one thing she said that i liked was “there’s no such thing as a business person, only business tasks.”

pitch perfect

the first session was dyana valentine‘s pitch perfect. i will admit, i’ve participated in this process in a few different incarnations, and as its developed over time, it’s become better with every revision. valentine now has this pitch brainstorming & refining exercise down to a guided worksheet, where you’re thinking about the kind of work you do best [or want to do], the clients you most want to work with, what your secret weapon is, and what clients have said when you do your best work with them. taking all these ideas, you get into the essence of what you do best and how to communicate it clearly in an elevator pitch that people outside your field can understand. really great session!

who’s the boss?

the next session was who’s the boss: managing clients and their expectations with luke mysse. i really liked this session, and not only because it echoes ideas i’ve heard by my very favorite mentors. mysse talked about moving past being a creative and becoming a business that sells creative services [again with the advice to stop denying you’re a business]. he told an honest story of the evolution of his career and shared some of his most valuable takeaways, like getting to know yourself, defining your boundaries and policies [and sticking to them], marketing yourself confidently to get the right clients for your business, keeping open communication and ultimately knowing when to move on. my favorite advice was his suggestion to offer a monthly marketing meeting with your ongoing clients, to stay engaged with their plans, offer help and solutions, and help advise them on the best moves from a marketing and design standpoint. i really like this idea, it’s so closely integrated with what i already do that it makes sense to help clients plan out their year from the beginning.

freelance success panel

steve gordon jr. at the creative freelancer conference 2010 in denver, colorado
[photo: dyana valentine]

the day wrapped up with the freelance success panel, featuring steve gordon jr., alisa bonsignore, and laura foley during which we got to hear from 3 really different professionals on their goals, how they run their businesses, and how they got to where they are today. we then got to unwind and network at a well-deserved happy hour.

i have been so happy to reconnect with so many people i met last year, catch up with where they’re at, and meet many of the new attendees. another big message of this conference is “you are not alone!” and though it may feel that way sometimes, it’s really nice to be able to tell colleagues that i love their newsletters, or that i saw some of their work in a store or online, or that they wrote a great article—or to hear compliments that they’ve been seeing & liking what i’m doing too. we’ve built this great life, going out on our own and getting to work, it’s been good to take time out, meet up and appreciate the progress.

but before any more of that happens, it’s time for bed so i can wake up early and tackle those breakfast roundtables! more tomorrow!

[continue with day 2 of the creative freelancer conference here!]

black & decker: the complete guide to bathrooms

black & decker: the complete guide to bathrooms

a new release from quayside publishing, black & decker: the complete guide to bathrooms shows the home improvement enthusiast all kind of great bathroom projects with complete step-by-step instructions.

creative inspiration

design industry

http://video.ted.com/assets/player/swf/EmbedPlayer.swf
an inspiring ted talk by simon sinek centered around the premise that people don’t buy what you do, they buy why you do it, with examples.

how’s round-up of the top 10 web sites for designers, june 2010

if you’ve written an ebook or you have a client who has, and they want to get in on the ipad audience, inc magazine has outlined how to self-publish books for ipad to make it easy for you.

branding

transportation alternatives rebrand
[image: underconsideration.com]
i am loving this rebrand of transportation alternatives, as profiled on <a href="underconsideration’s brand new: walk this way. while the previous logo was classy, it was a bit too reserved and removed from the subject matter, and as armin says, too hard to read at smaller sizes. using road sign and subway memes, this new redesign speaks directly to transportation in an established visual language. they’ve rolled out the brand in an exciting way on their site as well.

mc craw's confections
[image: craig skinner]
big thanks to designworklife.com for showcasing this cool rebrand of mc craw’s confections by craig skinner. i love the retro-styled block letters & 2-color overprint techniques reminiscent of a snack stand at a carnival, circus or fair. great work!

america speaking out
[image: mule design / americaspeakingout.com]
<a href="taking the lol out of the gop is a fascinating and hilarious must-read by erika hall of mule design about the gop’s misguided attempt to create a hip social networking community to engage their base.

business cards

unusual business cards
[image: freelanceswitch.com]
if you’re looking for interesting die-cuts, folds, and non-paper substrates, 37 unusual examples of business card design from freelanceswitch.com has an interesting collection of recent work to peruse.

design life

design couples
[image: print magazine]
another item in the pros column for going to design school: all these successful design couples met in college. that and more, print magazine profiles 6 successful design couples, asks them how they work and how they balance working and living together.

event calendar: may 31 – june 6, 2010

just wrapping things up in the studio so i can take off to denver for the creative freelancer conference june 5 & 6, immediately followed by the how design conference june 6-9. it’s going to be a grand-slam design conference marathon, and i’m going to blog about every day of it.

creative inspiration

infographic mailer

travel & leisure food issue 2010
[photo: underconsideration.com]
this 2010 food issue mailer from travel & leisure, profiled on underconsideration.com combines a few areas of interests in an awesome piece! i love infographics, i love food, and i love knowing what regions specialize in different foods locally, so this map of the states by food really caught my eye. beyond that, 2-color printing is close to my heart, french paper is a drool-worthy paper source, and hand lettering gives a really fun personality to the piece. follow the link to read more!

snowboarding apparel

smith snow goggles by nubby twiglet
[photo: smith optics]
i’ve been snowboarding for 10 years now, and as much as i love it, i have to say that the fashion options for anyone over 17, especially women, are consistenly sorely lacking. this week, nubby twiglet posted examples of goggles and helmets she designed for smith optics which will be available next year. i have always wanted something classy and stylish to wear instead of opting for solid colors as the only alternative to a decidedly male adolescent fashion demographic. great work!

design industry

principles of minimalist web design with examples is a great showcase of sites that eliminate the clutter and allow visitors to focus on desired information. take a spin and let it help you re-imagine the possibilities for your own site.

ever wonder what goes on behind the scenes in type design? why did i start a type foundry is an interesting look at starting a foundry and getting fonts published and sold. cool!

something i’ve been writing about lately is what goes into a logo development, and it’s really outlined how you can’t really design a logo without a complete brand strategy in place. help your clients talk about their logo as part of a bigger plan with how to convince your clients they need a brand and not just a logo.

when applications crash and we get those report windows, sometimes we report bugs, sometimes we shut them in disgust. possibly, though, we’re missing some awesome opportunities for expressive prose!

creative inspiration

HOW and creative freelancer conference round-up

how cd experience
[photo: underconsideration.com]
if i haven’t mentioned it before, this year will be my first at the HOW conference, so i’m following as much preliminary info as i can. i wasn’t aware that there’s a tradition of a CD exchange, but thanks to underconsideration.com, i not only know about it, there’s a showcase of what kat feuerstein / gilah press + design did for last year: 2009 HOW design conference CD exchange sleeve. i’ve always liked silver ink on a dark stock, this one is chocolate brown!

the HOW conference closing party theme: white space. i have plenty of white to bring, now it’s just a matter of which white will it be?

if you’ve got questions about copyright or trademarks, jean s. perwin will be at this year’s CFC. thanks to the creative freelancer blog for this list of copyright resources: got copyright?

another great feature of CFC are the breakfast roundtables. here’s a list of some of the attendee-run tables you can join in on: what do you want to learn at breakfast?

event design

identity for brad radke
[image: charles ross]
thanks to designworklife.com for finding this great event suite by charles ross for the retirement party of minnesota twins player brad radke. he did a great job of capturing the best of baseball memorabilia.

logo design

frut logo sketches
[image: adam gf]
this logo development for smoothie company, frut, is an interesting look at how designers brainstorm on different shapes and ideas: logo design love: unsung heroes. i have a few pages like this myself, most of which never see the light of day. follow the link to see the final identity system, which is a super-fun burst of color.

35 smart logos with second thought to make you look twice is a nice collection of logos that work really well for the messages they convey.

typography

anatomy of type
[image: sigurdur armannsson ]
need help with your type anatomy? refer to each part of every letterform with accuracy, using this anatomy of type desktop graphic, free from font.is

silent dance
[image: camila drozd]
the work of this lovely hand-drawn type designer, camila drozd, has come up a few places in my weekly reading, and i think her work is really stunning.

creative inspiration

fab
[image: siggi sggertsson]
something truly awesome to start your day: fab by siggi eggertsson

posters

826 novel poster
[image: underconsideration.com]
from underconsideration.com: Providers of witty products and encouragers of creative writing, 826 National has put together that asks a very simple, yet horribly daunting question: Are You Absolutely, Positively, and Wholeheartedly Ready to Publish Your Novel?

typography

darjeeling font sample
[image: designworklife.com]
thanks to designworklife.com for this lovely sample of darjeeling, a font release from facetype. this typeface comes with a library of ornaments as seen here that can really dress it up with cute flourishes.

las chicas locas
[image: james patrick gibson, newtypeyork.com]
i love this script treatment for this restaurant sign, found by photographer james patrick gibson outside the 4 points sheraton in chelsea.

design industry

creative inc
[photo: oh joy]
sneak peek of the new book creative inc. by meg mateo ilasco and joy deangdeelert cho, due out in september. from the oh joy blog: the book gives focuses on your creative skills in the freelance world and gives the 411 about becoming a successful freelance creative talent. excellent!

save the date for the brand new conference! after much talk, surveys and feedback, under consideration’s brand new division is having a full-day conference. i’ll see if i can work a trip to new york around that time, maybe i can go!

design tools

fudge graphics free hi-res clouds photoshop brush set is a good collection for those times when there are never enough clouds in the sky.

designers toolbox is a site that provides all kinds of tools, templates and resources for designers, everything from standard size envelopes to a lorem ipsum generator.

smashing magazine’s current state of web design: trends 2010 has some interesting & fun web design layouts on display.

how design’s top 10 web sites for designers, may 2010 is a great list of design resources online.